Refund policy

Last updated: June 17, 2026

At Thebhaktifield, client satisfaction is at the core of everything we do. If you are not fully happy with your purchase, we are here to help.

Return Eligibility

Products may be returned within 30 days of delivery. To qualify, items must be unused, in their original condition, and returned in original packaging.

Non-Returnable Items

• Products marked as final sale.
• Items damaged due to misuse or improper handling.
• Restocking fee: No fee charged.

Return Shipping Costs

Defective or incorrect products: No cost to the customer.
Customer remorse (change of mind): Customer is responsible for return shipping costs.

How to Return an Item

Step 1: Contact us by email at info@thebhaktifield.com to request a return authorization.
Step 2: Securely pack the product in its original packaging with all included accessories.
Step 3: Ship all returns to our warehouse address at: 5101 Lagoa Azul Dr Miami, FL 33126 United States.

Refund Process

• Inspection: All returned items are reviewed upon arrival at our warehouse.
• Refund timing: Approved refunds are processed within up to 7 business days, depending on the payment method used.

Exchanges

If you would like to exchange a product for a different size, color, or model, reach out to our support team and we will guide you through the process.

Contact Information

Store name: Thebhaktifield
Company name: VN OPERATIONS SERVICES LLC
Company number: L26000145311
Company Address: 5101 Lagoa Azul Dr Miami, FL 33126 United States
Email: info@thebhaktifield.com
Phone number: +1 857 7587065

We aim to respond to all inquiries within 24 hours.

Customer Service Hours:
Monday to Friday: 9am – 6pm (GMT-5)
Saturday and Sunday: Closed